SuitePortal

Permission Errors

Troubleshooting access and permission problems.

Permission Errors

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Common Permission Problems

"Access Denied" Error

Symptoms:

  • User cannot access resource
  • 403 error returned

Causes:

  • Missing role assignment
  • Insufficient permissions
  • Wrong organization context

Resolution:

  1. Verify user's organization membership
  2. Check role assignment
  3. Review role permissions
  4. Ensure correct organization selected

Cannot Invite Users

Symptoms:

  • Invite button disabled
  • Invitation fails

Causes:

  • Missing manage:users permission
  • Not organization admin

Resolution:

  1. Verify you have admin role
  2. Check permission for user management
  3. Contact tenant admin if needed

API Key Permission Denied

Symptoms:

  • API returns 403
  • Specific endpoints fail

Causes:

  • API key scope too limited
  • Key for wrong organization

Resolution:

  1. Check API key scopes
  2. Generate new key with correct permissions
  3. Verify organization context in request

Cannot See Transactions

Symptoms:

  • Dashboard shows no data
  • Transaction list empty

Causes:

  • Missing read:transactions permission
  • Data not synced
  • Organization filter

Resolution:

  1. Check user role permissions
  2. Verify data has been synced
  3. Check organization context

Prevention

  • Use principle of least privilege
  • Document role assignments
  • Review permissions regularly
  • Test user experience after changes