Sandbox vs Production
Understanding the differences between sandbox and production environments.
Sandbox vs Production
This documentation is currently being developed. Check back soon for complete content.
Key Differences
| Aspect | Sandbox | Production |
|---|---|---|
| Data | Test data | Real customer data |
| Users | Test users | Actual users |
| Billing | Reduced/None | Full billing |
| SLA | Best effort | Production SLA |
When to Use Sandbox
- Testing new configurations
- User acceptance testing
- Training new administrators
- Testing integrations
- Validating sync changes
When to Use Production
- Live customer access
- Real transactions
- Production integrations
- Billing operations
Promotion Workflow
Configure in Sandbox → Test → Verify → Replicate in ProductionConfiguration Items to Promote
- Sync configurations
- Role definitions
- Branding settings
- Integration settings
Items NOT to Promote
- User accounts
- Transaction data
- API keys
Sandbox Refresh
After refreshing NetSuite Sandbox:
- Notify SuitePortal support
- Re-run full sync
- Verify data integrity
- Update test users if needed