Payment Reconciliation
Understand how payments flow back to NetSuite.
Payment Reconciliation
This documentation is currently being developed. Check back soon for complete content.
Overview
When customers make payments through SuitePortal, understand how to reconcile with NetSuite.
Payment Flow
Customer Payment → Stripe → SuitePortal → Reconciliation Report → NetSuite EntryReconciliation Options
Manual Reconciliation
- Export payment report from SuitePortal
- Create customer payments in NetSuite
- Apply to invoices
- Mark reconciled in SuitePortal
Automated Reconciliation (Coming Soon)
Automatic creation of customer payments in NetSuite.
Reports
Payment Report
Access payment data:
- Navigate to Reports > Payments
- Select date range
- Filter by status
- Export CSV
Reconciliation Status
Track reconciliation status:
| Status | Description |
|---|---|
| Pending | Payment received, not reconciled |
| Reconciled | Matched to NetSuite payment |
| Failed | Reconciliation issue |
Best Practices
- Reconcile payments daily
- Match Stripe payouts to bank deposits
- Review failed reconciliations promptly
- Keep clear audit trail