Provisioning Flow

Overview

SuitePortal uses a multi-tenant architecture where:

• Tenants are primary organizations that own NetSuite integrations
• Organizations are sub-entities (customers, vendors) within a tenant

Provisioning Steps

1. Tenant Creation

When you sign up, a tenant organization is created:

Sign Up → Email Verification → Tenant Created → Admin User Assigned

2. NetSuite Connection

Connect your NetSuite account:

Install Bundle → Configure TBA → Test Connection → Activate

3. Organization Provisioning

As data syncs, organizations are automatically created for:

• Customers from NetSuite
• Vendors from NetSuite
• Manual organization creation

4. User Provisioning

Users can be added:

• Manually by administrators
• Via invitation links
• Through SSO (Enterprise)

Data Flow

NetSuite Entity → Sync → Organization Created → Users Invited → Portal Access

Next Steps

• Tenants and Organizations — Deep dive into the data model