Tenants and Organizations

Overview

SuitePortal uses a multi-tenant architecture where data is isolated between organizations while sharing infrastructure.

Tenant vs Organization

Hierarchy

Tenant (Your Company)
├── Customer Organization A
│   └── Users (Customer A staff)
├── Customer Organization B
│   └── Users (Customer B staff)
└── Vendor Organization C
    └── Users (Vendor C staff)

Data Isolation

• Each organization can only see its own data
• Tenants can see all organizations
• Cross-organization data access is prevented at the database level

Creating Organizations

Organizations are created:

1. Automatically — When syncing entities from NetSuite
2. Manually — Through the admin interface
3. Via API — For programmatic provisioning

Related Concepts

• Users, Roles & Permissions
• RBAC Model