Give Customers Real-Time Shipping Visibility
Order tracking, shipping labels, and delivery notifications. No more 'where's my order?' calls.
Key Benefits
Everything you need to ship your NetSuite experience
Order Tracking
Customers see exactly where their order is and when it will arrive, all in one place.
Shipping Labels
Generate shipping labels directly from the portal and compare rates across carriers.
Delivery Notifications
Automatic email and SMS updates keep customers informed every step of the way.
Shipping Preferences
Let customers save preferred addresses and shipping methods for faster checkout.
Common Use Cases
How businesses are using SuitePortal Ship
1
Reduce Support Calls
Self-service tracking means fewer 'where's my order?' calls to your team.
2
Improve Customer Experience
Proactive updates and easy tracking create a premium delivery experience.
3
Streamline Fulfillment
Generate labels and manage shipments without switching between systems.
Frequently Asked Questions
Which carriers are supported?
We support major carriers including UPS, FedEx, USPS, and DHL. Additional carriers available on request.
Can customers choose their shipping method?
Yes, customers can view available shipping options and rates to choose what works best for them.
Are shipping rates real-time?
Yes, rates are calculated in real-time based on package dimensions, weight, and destination.
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