Modern Portals for Software Companies

License management, support tickets, and subscription billing. Give customers the self-service they expect.

Industry Challenges

Common pain points in software & saas that SuitePortal addresses

License Management

Customers need visibility into licenses, seats, and renewal dates.

Support Scalability

Growing customer base means growing support requests.

Billing Questions

Subscription billing creates ongoing questions about charges and renewals.

Customer Success

Proactive engagement requires customers to have the right information.

License Dashboard

Customers view licenses, users, and usage against their entitlements.

Support Portal

Submit tickets, track status, and access knowledge base articles.

Billing Center

View invoices, update payment methods, and manage subscriptions.

Documentation Hub

Centralized access to product docs, release notes, and training.

Give enterprise customers visibility into contracts, usage, and support.

Self-service subscription management and billing for SaaS customers.

Enable partners and resellers with deal registration and resources.

Yes, if your product writes usage data to NetSuite, it can be displayed in the portal. Custom integrations are also possible.

Customers can view and request subscription changes. Actual processing happens in NetSuite based on your business rules.

Yes, you can enable self-service upgrades that create orders in NetSuite for processing.

Give clients visibility into projects, invoices, and deliverables. Build trust and streamline communication.

Order tracking, easy returns, and account management. Create the post-purchase experience your brand deserves.

Connect your NetSuite, invite your first customer, and go live — all in the same afternoon.