Retail Portals Customers Love

Order tracking, easy returns, and account management. Create the post-purchase experience your brand deserves.

Industry Challenges

Common pain points in retail & ecommerce that SuitePortal addresses

Post-Purchase Experience

Customers expect Amazon-level tracking and updates from every retailer.

Returns Management

Managing returns is costly and time-consuming for your support team.

Customer Service Load

Simple questions about orders consume valuable support resources.

Customer Retention

Making reorders easy drives repeat purchases and lifetime value.

Order Tracking

Real-time tracking with proactive updates keeps customers informed.

Self-Service Returns

Customers initiate returns themselves, reducing support workload.

Account Management

Saved addresses, payment methods, and preferences for faster checkout.

Order History

Complete purchase history with easy reorder functionality.

Create a branded account experience for direct-to-consumer customers.

Serve wholesale customers with specialized ordering and pricing.

Let subscribers manage their subscriptions, skip, and modify orders.

SuitePortal complements your ecommerce platform by providing account management features that sync with NetSuite.

Customers can initiate returns through the portal. RMA creation and processing happens in NetSuite.

Yes, you can display loyalty points, rewards, and tier status from NetSuite in the customer portal.

Make it easy for customers to check stock, place orders, and manage their account. More orders, less friction.

Give clients visibility into projects, invoices, and deliverables. Build trust and streamline communication.

Connect your NetSuite, invite your first customer, and go live — all in the same afternoon.