Extensions
Support - Customer Ticket Management
Enable customer support ticket submission and tracking in your NetSuite portal. Self-service ticket status, message history, and support visibility. Coming soon.
SuitePortalEnable customer support ticket submission and tracking in your NetSuite portal. Self-service ticket status, message history, and support visibility. Coming soon.
Coming Soon — This extension is currently in development.
Give customers visibility into their support tickets.
Support will bring support ticket management to your portal.
More about what's coming.
Submit support requests directly from the portal
See where tickets are in the process
Read support team replies
Provide additional information
Access past tickets
Who will benefit from Support.
What Support will change.
| Without Support | With Support |
|---|---|
| Email chains lost in inbox | Organized ticket history |
| "What's the status?" calls | Self-service status checks |
| Scattered communication | Centralized messages |
| No visibility | Full transparency |
Want to know when Support launches?
Contact your account manager or enable notifications in your dashboard.
Inventory - Product Availability
Display real-time NetSuite inventory levels to customers. Product catalog, stock status, and availability alerts in your customer portal. Coming soon.
Custom Domain for Your Portal
Use your own branded domain for your NetSuite customer portal. SSL certificates included, professional branding with portal.yourcompany.com subdomain support.