Extensions
Custom Domain for Your Portal
Use your own branded domain for your NetSuite customer portal. SSL certificates included, professional branding with portal.yourcompany.com subdomain support.
SuitePortalUse your own branded domain for your NetSuite customer portal. SSL certificates included, professional branding with portal.yourcompany.com subdomain support.
Make your portal feel like part of your brand with a custom domain.
The Domain extension lets you use your own domain for your portal.
See the difference a custom domain makes.
| Without Domain Extension | With Domain Extension |
|---|---|
| yourcompany.suiteportal.io | portal.yourcompany.com |
| Generic appearance | Professional branding |
| Visible third-party URL | Your own domain |
What you need and how to set up.
How to set up your DNS records.
You'll add a CNAME record to your DNS:
| Record Type | Name | Value |
|---|---|---|
| CNAME | portal | provided-during-setup.suiteportal.io |
DNS changes can take up to 24 hours to propagate, though most complete within a few hours.
How your users benefit from a custom domain.
After setup, your users will:
How the Domain extension is billed.
The Domain extension has a flat monthly fee. Check your dashboard for current pricing.
Common questions about custom domains.
We recommend using a subdomain (like portal.yourcompany.com). Using your root domain is possible but requires additional configuration.
SuitePortal provides its own SSL certificate for your portal subdomain. Your existing SSL setup isn't affected.
Most custom domains are active within a few hours. DNS propagation is the main variable.
Yes, you can change your custom domain at any time. There may be a brief period where both domains work during transition.
Support - Customer Ticket Management
Enable customer support ticket submission and tracking in your NetSuite portal. Self-service ticket status, message history, and support visibility. Coming soon.
REST API for Custom Integrations
Programmatic access to your SuitePortal data via REST API. Build custom integrations, automate workflows, and connect external systems to your NetSuite portal.