Manufacturing Customer Portals That Work

Give customers visibility into orders, shipments, and quality documents. Reduce customer service calls and strengthen relationships.

Industry Challenges

Common pain points in manufacturing that SuitePortal addresses

Complex Order Visibility

Customers struggle to track orders with multiple line items, partial shipments, and long lead times.

Quality Documentation

Sharing COAs, test reports, and certifications requires manual effort and creates delays.

Inventory Inquiries

Sales and customer service spend hours answering 'what's in stock?' questions.

Blanket Order Management

Tracking releases against blanket orders is confusing for customers and your team.

Real-Time Order Tracking

Customers see order status, production progress, and expected ship dates in real-time.

Document Center

Automatically share COAs, test reports, MSDS, and certifications as they're generated.

Inventory Visibility

Show available inventory and lead times so customers can plan orders effectively.

Blanket Order Tracking

Customers view blanket order balances, release history, and remaining quantities.

Give OEM customers visibility into their orders and enable release scheduling.

Provide distributors with inventory, pricing, and order management tools.

Share quality documentation and certifications with customers automatically.

Yes, you can expose production status, work order progress, and estimated completion dates to customers.

SuitePortal respects NetSuite price levels and customer-specific pricing, so each customer sees their negotiated prices.

Yes, with the right modules you can enable customer ordering, quote requests, and blanket order releases.

Make it easy for customers to check stock, place orders, and manage their account. More orders, less friction.

Connect your NetSuite, invite your first customer, and go live — all in the same afternoon.