Core Concepts
Syncing Data from NetSuite
Real-time and scheduled data synchronization from NetSuite to SuitePortal. Sync customers, invoices, sales orders, and transactions automatically to your customer portal.
SuitePortalReal-time and scheduled data synchronization from NetSuite to SuitePortal. Sync customers, invoices, sales orders, and transactions automatically to your customer portal.
SuitePortal automatically keeps your portal data in sync with NetSuite. This page explains how syncing works and what you can expect.
Data flows one way from NetSuite to SuitePortal.
NetSuite → SuitePortal → Your Portal UsersSuitePortal never writes back to NetSuite. Your NetSuite data always remains the source of truth.
Organizations & Users
Manage multi-tenant organizations in SuitePortal. Learn about user roles, permissions, and how to invite customers and vendors to your NetSuite customer portal.
Portal Extensions
Extend your NetSuite customer portal with modular features. Enable online payments, shipping tracking, API access, custom domains, and more with SuitePortal extensions.
Syncs can be triggered in three ways:
SuitePortal can sync common NetSuite records.
Different sync types for different needs.
When you first connect SuitePortal to NetSuite, we run a full sync of all selected records. This may take a few minutes to a few hours depending on how much data you have.
Checks for changes on a schedule you set.
| Sync Type | How It Works | When It Happens |
|---|---|---|
| Scheduled sync | Checks for changes on a schedule | Hourly, daily, or custom schedule |
| Real-time sync | Pushes changes as they happen in NetSuite | Within seconds of changes |
Pushes changes from NetSuite as they happen — within seconds.
You can monitor your syncs from the dashboard.
Answers to frequently asked questions about syncing.
Check the sync history for errors. Common issues include:
See for help.
Yes, with the Sync+ extension you can sync custom records and saved searches. See for details.
For most businesses:
Tips for keeping your data in sync effectively.