Different tools for different needs. Understanding when a portal makes more sense than full ecommerce.
SuiteCommerce is NetSuite's full ecommerce platform for building online stores. SuitePortal is a customer portal for account self-service. While they overlap in some areas, they serve different primary purposes.
| Feature | SuitePortal | SuiteCommerce |
|---|---|---|
| Primary purpose | Account self-service | Online storefront |
| Anonymous browsing | No | Yes |
| Full ecommerce features | No | Yes |
| Implementation complexity | Low | High |
| Cost | Lower | Higher |
| Order history | ||
| Invoice access | Limited | |
| Custom branding | ||
| Mobile-first design | Varies | |
| API access | Limited |
SuitePortal is not an ecommerce storefront. If you need anonymous browsing, product discovery, and a full shopping experience, consider SuiteCommerce.
SuitePortal can enable reorders and simple ordering, but doesn't have full cart and checkout functionality like SuiteCommerce.
Yes! Many companies use SuiteCommerce for their public storefront and SuitePortal for B2B account self-service.
No, they serve different purposes. SuitePortal is for account self-service; SuiteCommerce is for ecommerce.
SuitePortal is significantly easier and faster to implement. Most customers are live within days.
Choose SuitePortal if your primary need is account self-service - order tracking, invoices, and account management. Choose SuiteCommerce if you need a full ecommerce storefront. Many businesses use both for different purposes.
See for yourself why businesses choose SuitePortal.